Terms and Conditions for Customers
Effective Date: 13th June 2023
Welcome to LattuTop . These Terms and Conditions ("Terms") govern your use of our website and the purchase of products from our website. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully before making a purchase.
- Account Registration
1.1 To access certain features of our website and make purchases, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and ensuring the security of your account. Any activity that occurs under your account is your responsibility.
1.2 You must provide accurate, current, and complete information during the account registration process. You agree to promptly update your account information to keep it accurate and complete.
- Product Information
2.1 We strive to provide accurate and up-to-date information about our products, including descriptions, pricing, and availability. However, we do not guarantee the accuracy or completeness of this information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update product information without prior notice.
2.2 The images of products on our website are for illustrative purposes only. Due to the handmade nature of the product, there can be slight variations to the actual products
- Product Purchases
3.1 By placing an order on our website, you are offering to purchase the selected products at the specified price, subject to these Terms.
3.2 All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to: - Insufficient stock availability - Inaccurate or incomplete product information - Suspected fraudulent activity
3.3 Upon order placement, you will receive an order confirmation via email. This confirmation does not signify acceptance of your order; it confirms that we have received your order.
3.4 Pricing and payment terms are specified on our website. Prices are subject to change without prior notice, except for confirmed orders.
3.5 We accept various payment methods, as indicated on our website. You agree to provide valid and accurate payment information. By completing a payment transaction, you authorize us to charge the provided payment method for the total order amount.
- Shipping and Delivery
4.1 Shipping and delivery terms are outlined in our Shipping Policy, which is incorporated by reference into these Terms. Please refer to our Shipping Policy for detailed information on shipping methods, costs, delivery times, and restrictions.
4.2 The risk of loss or damage to products passes to you upon delivery. However, we will make reasonable efforts to assist you in the event of any issues with shipping or delivery.
- Intellectual Property
5.1 All content on our website, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of LattuTop or its licensors. You may not use, reproduce, distribute, or modify any content without our prior written consent.
- PRIVACY POLICY AND DATA PROTECTION
6.1 We collect and process personal information when you make a purchase on our website. This information includes your name, email address, phone number, shipping address, billing information, and other details necessary for order processing and customer support.
6.2 We use the collected information to process and fulfill your orders, provide customer support, personalize your shopping experience, improve our products and services, and communicate with you about promotions, updates, and relevant information. We may also use aggregated and anonymized data for analytical purposes.
6.3 We implement industry-standard security measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. These measures include encryption, secure payment gateways, regular security audits, and employee training
- Limitation of Liability
7.1 To the extent permitted by applicable law, we shall